Create a contactless and touch-free mobile guest journey that improves guest safety as well as cost-efficiency. Guests can skip the lines and use their phone from the time of reservation to checkout and hotel staff can focus on revenue-generating activities. Select from several different solutions to find the best match for your needs.
For hotels that want a custom branded guest app with mobile keys
Enables hotels to offer a mobile room key with integration to the hotel’s electronic lock system. Guests use their phone to unlock the door with no need to handle a key or a plastic key card.
For hotels that want a custom branded guest app with contactless check-in/checkout and mobile keys
A turnkey guest app that allows hotels to custom-build a safe, contact-free mobile guest journey with mobile check-in, mobile keys and full PMS and lock integration. Premium 3 includes payment integration.
For hotels that want to add contact-free check-in and mobile keys to their existing guest app
The SDK enables hotels and developers to add contactless check-in/checkout with mobile keys to their existing guest app with integration to leading PMS and lock systems.
For hotels that want do add mobile key functionality to their existing guest app
This open architecture SDK allows hotels and developers to easily add mobile key functionality to their existing app in support of the new social distancing guidelines.
For hotels that want to offer digital check-in and checkout in the lobby
Zaplox Hotel Kiosk is a fully customizable hotel kiosk that provides convenient self-service with 24/7 availability and a streamlined, contactless check-in and checkout process.
Use this guide to better understand what solution is best for your hotel.
In the heart of Zaplox’s guest solutions is the Zaplox administrative portal, where hoteliers issue mobile keys, create and customize content for the mobile guest app and send direct messages to guests.
The dashboard provides a daily overview of the hotel’s issued mobile keys, guest activities, promotions and sales.
Create and manage all your promotions and offers for your app here.
– Add text and images and set time limits for your promotions
– Post your promotions to the app with the option to send push notifications
– Create upgrade offers based on the booked room type
– Segment target groups for more personalized offers that are based on the guest preferences in the PMS (only available for Premium 2 & 3)
– Support for the use of product codes (only available for Premium 2 & 3)
Create and assign user profiles for the hotel’s front desk staff with different levels of access to the portal
Create and manage all your promotions and offers for your app here.
– Add text and images and set time limits for your promotions
– Post your promotions to the app with the option to send push notifications
– Create upgrade offers based on the booked room type
– Segment target groups for more personalized offers that are based on the guest preferences in the PMS (only available for Premium 2 & 3)
– Support for the use of product codes (only available for Premium 2 & 3)
Issue and manage all mobile keys here.
Premium 1:
Arrival lists are imported from the PMS and the mobile key is issued from Zaplox Portal and distributed via the Mobile Key App.
Premium 2 & 3:
The mobile key is automatically issued when the guests checks in via the Zaplox app. If needed, the mobile key and additional keys connected to the same reservation, can be issued from the Zaplox portal.
We will guide you through the process. We know what’s important and a good starting point is to get an overview of your lock systems and PMS. From there we will plan for a successful implementation of your mobile guest journey.
Guy Harvey Resort St. Augustine in Florida Launches Mobile Guest App from Zaplox2022-05-06 - 14:26
Award-Winning Levi Hotel Spa Resort Becomes First Hotel in Finland to Use Zaplox Mobile Key2022-03-14 - 19:36
Zaplox at Luxury and Boutique Hotel Event – The Independent Hotel Show in Amsterdam, March 16-172022-03-14 - 16:09
