Zaplox AB (publ) (“Zaplox”), which offers hotels and casinos a contact-free mobile guest journey for a safe and engaging guest experience, announced that the company’s partnership with Agilysys has resulted in another five major casinos and resorts investing in Zaplox’s mobile keys, which are included in Agilysys’ mobile guest solution rGuest® Express Mobile. The properties include Choctaw Casino, Shooting Star Casino, Win-River Resort & Casino, Northern Quest Casino and the PGA National Resort & Spa.
Initially, the agreements include a total of 794 rooms, but have the potential of 3,280 rooms as some are pilot projects and will only roll out the mobile key for use in a portion of the rooms in the first phase.
The Agilysys and Zaplox partnership deliver a contactless mobile guest journey with mobile check-in/checkout and a mobile key, available directly on the guest’s phone. As a result, hotel guests can avoid the crowds in the lobby and go straight to their room, using their phone to unlock the door.
The COVID-19 pandemic has accelerated the demand for a contact-free, mobile alternative to the traditional check-in and check-out process, which normally takes place in the hotel lobby. It is the focus on guest safety and social distancing that is driving the demand for a contact-free mobile guest journey.
In addition to providing a safer hotel stay, the mobile guest journey also allows hotels to provide higher quality services, regardless of when and where the guest requests the information.
“We are very grateful that our partnership with Agilysys is accelerating and generating several new hotel agreements in the United States,” said Even Frydenberg, interim CEO of Zaplox. “The American hotel industry is undergoing a rapid transformation due to the Covid-19 pandemic and our companies’ joint offering helps hoteliers to comply with the new safety requirements. Zaplox’s mobile key strengthens Agilysys’ mobile guest solution, particularly in the U.S. casino market, where Agilysys has many customers.”
Some of the hotels listed in this press release will go live in the fourth quarter of 2020 and the other hotels are planning to go live in the first quarter of 2021.
Choctaw Casinos & Resorts (Oklahoma)
Choctaw Nation, the third largest Native American tribe, operates three casino resorts in Oklahoma. Choctaw Casino in Durant, the largest of the three, is an AAA Four Diamond resort with a total of 717 rooms with an ongoing expansion project that will add another 1,000 rooms in 2021. The casino has 4,000 slot machines, table games, bowling alley, arcade, cinema and more. The Choctaw Nation also operates Pocola Casino & Resort with 118 rooms and Grant Casino & Resort with 156 rooms. www.choctawcasinos.com
Shooting Star Casino (Minnesota)
Shooting Star Casino has 386 rooms in Mahnomen, Minnesota. The casino is owned and operated by White Earth Nation and features Las Vegas-style games, big concerts, award-winning restaurants, spas, shopping and almost 30,000 square feet of event and meeting space. www.starcasino.com
Win-River Casino (California)
Win-River Resort & Casino in Redding California is a Native American gaming resort & casino with 84 rooms and 81,000 square feet of casino space. www.winriver.com
Northern Quest Casino (Washington)
Northern Quest Resort & Casino with 250 rooms in Spokane, Washington is an AAA Four Diamond resort with a Forbes Travel Guide Four-star rating. It is owned and operated by the Kalispel Indian tribe and features an exclusive spa, a dozen restaurants and lounges, and the AAA Four Diamond Masselows Steakhouse. The resort is soon adding a new hotel wing with 200 additional rooms. www.northernquest.com
PGA National Resort & Spa (Florida)
PGA National Resort & Spa is a luxury resort with 369 rooms in the prestigious West Palm Beach. The resort has five championship 18-hole golf courses, of which the most famous; “The Champion”, has hosted both Ryder Cup and the PGA Championship. The resort also features a full-service spa and 19 tennis courts. www.pgaresort.com
Agilysys has been a leader in hospitality software for more than 40 years, delivering innovative cloud-native SaaS-based and on-premise technology solutions for gaming, hotels, resorts and cruise, corporate foodservice management, restaurants, universities, healthcare, and sports and entertainment. Agilysys offers the most comprehensive software solutions in the industry, including point-of-sale (POS), property management (PMS), inventory and procurement, payments, and related applications, to manage the entire guest journey. Agilysys is known for its leadership in hospitality, its broad modern product offerings and its customer-centric service. Some of the largest hospitality companies around the world use Agilysys solutions to help improve guest loyalty, drive revenue growth and increase operational efficiencies. Agilysys operates across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information visit Agilysys.com.
Zaplox helps hotels and vacation home rentals to create a modern and profitable mobile guest experience. Zaplox is a market innovator of the contact-free mobile guest journey and mobile key services for the global hotel market. The company operates in Europe and North America and offers a turnkey platform for managing the guest’s hotel stay, improving the check-in and check-out process, and distributing mobile keys for the hotel rooms directly to guests’ mobile phones. Zaplox solutions allow hotels to add Zaplox functionality to their existing hotel app, or to launch their own app mobile app in a cost-effective way. In addition, Zaplox solutions save time and costs while providing hotels with a direct channel to communicate with the guests and the opportunity to generate additional revenue. Zaplox works with all major smartphone platforms and can support the hotel’s lock and property management system. The systems can replace or coexist with key cards and physical keys. Zaplox systems have been in commercial use since 201. Zaplox was founded in 2010 at IDEON Science Park in Lund, Sweden, and the Zaplox stock is listed on the NASDAQ First North Growth Market. www.zaplox.com.