Technology is continually evolving at a rapid pace, leaving industries eager to remain ahead of the advancements that continue to redefine their respective offerings and demands. Within the hospitality industry, we see hotels investing in new technology to meet...
To provide great hospitality, hoteliers need to know what their guests want. And what guests want, now more than ever, is complete efficiency, control, and personalization — an experience that is both hands-on (with personal touches) and hands-off, with the latest...
Let’s consider a familiar scene: You’ve just rolled your luggage into the hotel lobby after a long trip. As you eye the line at the front desk you silently hope the check-in process will be swift, so you can freshen up and get settled. After a pleasant exchange with...
In today’s modern landscape, constantly evolving with increased technological innovation and demand, we all have a world of choice at our fingertips. Businesses are constantly breaking new ground, embracing rapid marketplace change and redefining the consumer...
As a hotelier, there is simple, albeit crucial, understanding that should guide your on-going business approach: If you aren’t looking to the future, you’re probably already behind. So how do you keep your finger on the pulse of everything to come in the hospitality...
Autumn isn’t the only season that is taking shape right now — for hoteliers, budget planning season is fast approaching. Budget management is always top of mind for hoteliers, but no time more than now, as CFO’s and Controllers work to predict expenses and allocate...
