Often, hospitality technology aims to provide guests with enhanced luxury – but in some cases, that luxury is merely the art of being able to do it ourselves (with the simple click, tap or swipe of a button). This has long since been made apparent within airports,...
Attention to the mobile experience is no longer up for debate — in fact, it’s become a pivotal focus across industries for many years now. With guest expectations leading the charge, hotel companies everywhere are making the leap to invest in best-in-class, innovative...
In the past few years, we’ve witnessed a great deal of change within the hospitality industry. From the technology hotels use to streamline operations and stay current, to the way hoteliers can capitalize on touch-points and offer a more personalized experience,...
Progression cannot come without disruption, and there has been no shortage of trends to send pivotal ripple effects throughout the hospitality industry over the last few years. However, when it comes to the adoption of mobile-centric technology, it was less of a...
Guests crave an enhanced connection with the hotels they frequent; however, this connection can be strengthened through the provision of self-service technology. Why? Because offering both high and low touch service options allows guests to pick and choose their level...
The demand for a seamless, hassle-free mobile customer journey isn’t unique to the hospitality industry — rather, it’s transforming countless industries around the world. Mobile is quickly becoming the experience modern consumers prefer. Utilizing mobile-optimized...
