February 2025Zaplox is proud to announce that our President & CEO, Tess Mattisson, has been awarded the Best Hospitality Guest Innovation CEO of 2024. This award recognizes her visionary leadership, and lasting impact on the hospitality industry. In an interview...
Tess Mattisson, January 2025It’s no longer enough to base your business strategy solely on numbers and historical data. I’ve seen this firsthand over the years—data can only tell you so much. What truly sets businesses apart today is their ability to understand human...
The concept of digital self-services has transformed over the past decade. Today, digital check-in/out and mobile access for hotels are no longer a “nice to have” but a “must have” for hoteliers aiming to stay competitive. Mobile key solutions have gained traction,...
Today, technology plays a pivotal role in shaping guest experiences. However, many hoteliers still harbor misconceptions that can hold them back from fully embracing its potential. In this article, we’ll address three common myths surrounding hotel technology,...
September 2024The debate between app vs web provisioning is transforming the way hotels provide mobile access. While app-based provisioning has been the go-to method for years, a new approach —web provisioning—is emerging, offering an alternative that could further...
August 2024In December 2022 Strawberry selected Zaplox as a partner for mobile keys to strengthen their digital guest journey. Since then, Zaplox mobile keys have been introduced at approximately 100 Strawberry hotels across the Nordics, and in June Zaplox...
