Casinos

More Playtime
With Contactless
Guest Journey

Welcome guests back safely to your casino with Zaplox’s contactless guest solutions with mobile check-in and mobile keys while streamlining the hotel operation.

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Contact-Free Guest Solutions for Casinos

– Making more time for play

You are one step away from being able to offer your guests a safer and more fun-packed time with contactless check-in and mobile keys. And what is even better, it will help you to reduce your casino’s operational cost since less staff will be needed at the front desk.

More Fun. Less Waiting in Line.

Zaplox Mobile Guest App with contact-free check-in and mobile key streamlines the check-in/checkout process, resulting in guests spending more time in the casino or enjoying the resort amenities. The app empowers the guests and reduces the workload for the front desk staff with significant opportunities to cut operational cost.

Skip the lines and let guests use their phone to check-in
Keyless – Unlock the hotel room with a mobile key
Touch-free – no more handling of plastic key cards
Save money with less staff needed at the front desk

Mobile Keys – No Handling of Physical Key Cards

With Zaplox Mobile Key App, guests no longer have to handle physical keys or plastic key cards, but can use their own phones to unlock the hotel room door and to get access to other hotel facilities such as the gym or conference rooms.

✓ Open the hotel room door with your phone
✓ Access other hotel facilities such the gym and conference rooms
✓ Easily share the key digitally with other guests
✓ Cut down staffing of the front desk

Zaplox has integrations with market leading lock manufacturers.

Zaplox Partner Network

By working closely with other hotel systems vendors, Zaplox can provide seamless integration with leading PMS, BLE locks and payment systems. As a result, your casino benefits from a lower cost solution and a smoother and faster deployment.

Mobile Access. More Sales.

Boost sales with personalized offers and special promotions that guests can access directly from their phone, via Zaplox’s guest app. Promote auxiliary services such as spa treatments, romantic dinner packages and golf outings to increase the casino’s profit.

Order show tickets, make dinner reservations and book spa treatments
Access to in-app promos throughout the entire guest journey
Communicate and respond to guest inquiries via the app
Book your next stay directly in the app

Direct Guest Communication

Use the chat function* to deliver high quality, personalized service without in-person contact between staff and guests. Service requests can quickly be resolved and guests can schedule spa treatments, book a private gaming room, or make dinner reservations directly in the app.

✓ Quickly resolve issues via chat
✓ Request room service
✓ Make dinner reservations
✓ Arrange for transportation

*the chat function is based on integration with a third-party solution

Everything You Need for a Contactless Guest Journey

Are you ready to welcome guests back? Zaplox makes that easier by providing a mobile guest experience with contactless check-in and mobile keys.

Mobile Keys

Guests can use their phone to unlock the hotel room. No more touching of plastic key cards.

Contactless Check-In

Guests can check-in with their phone and skip the lines at the front desk and have more time in the casino.

Connect with Guests

Communicate directly with guests via chat, respond to service requests and resolve problems.

Direct Bookings

Increase direct bookings by enabling returning guests to book their next trip in the app.

App Marketing

Increase profits by promoting the resort’s auxiliary services and amenities directly in the app.

Mobile Payment

Review room charges and use the phone to make a payment with no need to stop at the front desk.

“As the business starts to pick up again after the pandemic, guest safety is our top priority. Zaplox‘s hotel app enables us to offer a contact-free check-in and checkout experience that supports social distancing while allowing our staff can to focus on revenue-generating services.”

Hotel HugoPablo Migoya, General Manager

“XV Beacon’s priority is to ensure that our guests feel safe and comfortable from the moment they walk through our doors. Our team is committed to offer our guests the best quality of service, and in light of COVID-19 we found it important to introduce a way we can serve our guests with limited face-to-face contact. Our new app allows guests to choose the level of interaction they want while still enjoying our award-winning cuisine, luxurious amenities, and high-quality personal service.”

XV Beacon HotelKara Smith, Director Sales & Marketing

“It is important that we to continuously optimize the user-friendliness of the digital guest journey to ensure a smooth, stress-free stay at our hotels. Thanks to our pioneering work with using a mobile guest app, we were much better prepared for the re-opening after the Corona lock down.”

Schani HotelsBenedikt Komarek, CEO and Owner

“We worked very closely with Zaplox to adapt the kiosk and app solutions to our needs and we are very happy with the results. Our goal is to minimize the lines in the lobby and to provide a smooth check in process and guest staying at the Steel House Hostel, have been particularly quick to adopt the new contact-free solutions but Wakeup Hotels are also doing well, even though guests have the choice of a traditional check-in there.”

Arp-Hansen Hotel GroupPia Classen, IT director

Are You Ready to Welcome Guests Back?
Explore How Zaplox’s Contactless Guest Solutions Can Benefit Your Casino.

We are waiving all upfront fees and offer discounted pricing per door when you sign up as our new customer.

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