The Mobile Guest Journey is Taking the Hotel Industry by Storm

The modern guest has high expectations for your hotel — expectations that, if not met, will likely lead them to a competitor who has evolved their offering to meet those demands. Perhaps the most integral aspect of the guest journey currently taking the hotel industry by storm is the mobile guest journey.

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85% of travelers bring a mobile device of some kind with them on their trip. (Frederic Gonzalo)

80% of guests want to be able to see offered hotel amenities via mobile. (MCD Partners)

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