Zaplox Kiosk

Self-Service Check-in and Checkout Allows Guests Skip the Lines

Is your hotel looking for a digital guest solution? Zaplox Kiosk is a fully customizable kiosk that provides convenient self-service with 24/7 availability and a streamlined, contactless check-in and checkout process.

Extra Capacity

Streamlined check-in and checkout with fewer staff members needed.

Hardware Independent

Select any type of touch based computer that matches the interior in your lobby.

Customizable

Fully customizable branding to match your hotel’s brand and colors.

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1. Find Hotel Reservation

To check in, guests will first select their preferred language and then be asked to identify themselves with their full name, departure day and booking number. The booking number can be found in the hotel confirmation or pre-arrival message from the hotel.

2. Guest Registration

During the next step, the guest validates and updates his or her contact information, including full name, nationality, mailing address, and email. If this information already has been entered, the guest only has to confirm the details on the screen. The information collected in the registration card is fully customizable to meet the hotel’s requirements.

3. Preauthorization

Before finalizing the check-in, guests are prompted to swipe or enter a credit card and if the room is not prepaid, a temporary hold is put on the card.

4. Key Card Encoding

Once the payment information has been provided, the guest can check in and and encode the key card without any assistance needed from the hotel staff. In addition, it is say to print extra key cards for other guests in the same reservation.

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1. Folio Review & Payment

On departure day, guests can review the folio, including the room charges, resort fees, incidentals and taxes. If not prepaid, the guest finalizes the payment, by using a debit or credit card. A receipt of the payment can be emailed and/or printed.

Visit Zaplox partner page for a list of supported payment processors.

2. Checkout

The checkout is completed upon payment of the room and the key is automatically deactivated with no need for the guest to stop at the front desk. A receipt can be printed on a receipt printer connected to the kiosk or it is emailed to the guest.

Quick and Easy Check-in and Check Out with a Kiosk

Find Hotel Reservation

Look up the reservation and check in with no need to interact with the front desk.

Guest Registration

Review and accept the hotel’s terms and conditions and validate the guest details.

Preauthorization

If the room is not prepaid, swipe a card and a temporary hold is put on the card.

Key Card Encoding

Guests are able to print their own key cards.

Payment

At checkout, guests use the kiosk to review the folio and finalize the payment.

Checkout

The guest completes the checkout and the key card is automatically deactivated.

Integration with PMS, Lock & Payment Systems

By working closely with other hotel systems vendors, Zaplox Kiosk has already been integrated with with leading PMS, locks and payment systems. As a result, your hotel will benefit from a lower cost and faster deployment of the Zaplox Kiosk.

Fully Customizable to Match Your Hotel’s Interior & Lobby

Zaplox Kiosk is a web-based kiosk solution that can be customized to match your hotel’s brand and needs.

✓ Customizable – Use colors and images that reflect your brand
✓ Flexible – Select hardware that looks good in your lobby
✓ Scalable – Add more kiosks or use in combination with Zaplox mobile apps
✓ Fast Deployment – Integrated with leading PMS and lock systems

Trusted by a Growing List of Hotels & Resorts

“We worked very closely with Zaplox to adapt the kiosk and app solutions to our needs and we are very happy with the results. Our goal is to minimize the lines in the lobby and to provide a smooth check in process.”

Pia Classen, Arp-Hansen Hotel Group