Zaplox Mobile Key does not require integration with hotel’s PMS
Premium 1
Zaplox Mobile Key App
A mobile key stops the hassle with plastic key cards by enabling guests to use their phone to unlock the hotel room door and access important hotel information and special offers.
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Mobile Key
Unlock the door and gain access to hotel amenities with your phone.
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Offers & Promotions
Quickly create new offers and instantly launch them in the app.
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Hotel Compendium
Access information about the hotel, amenities and surroundings.
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Guest Messaging
A third party messaging service enables direct communication.
Mobile Key
Guests no longer have to handle physical keys or plastic key cards, but can use their own phone to unlock the hotel room door and access other hotel facilities such as the gym or conference rooms. Unlike plastic key cards that are easily misplaced or lost, the mobile key is safely stored inside the app. Zaplox Mobile Key app works with BLE locks from the leading manufacturers.
Mobile Key Enables Keyless Entry for Your Guests
- Guests are prompted to download the Mobile Key App after check-in.
- The door is unlocked by holding the phone against the lock.
- The key is easily shared with other guests via SMS or email.
Offers & Promotions
The app provides an excellent way to communicate special promotions and offers to increase the guest’s spending throughout the stay. Hotel staff can quickly create new offers and instantly launch them through the app with support for in-app notifications. Offers can be time-limited and even available only during certain hours or days of the week.
Increase Sales With In-app Offers
- Reach customers when they are the most receptive
- Drive ancillary sales with mobile offers
- Use time-limited or seasonal offers such as “Happy Hour” or “Spring Specials”
Hotel Compendium
Throughout the guest journey, guests can use the app to access updated information about the hotel’s amenities, special events, restaurants, and more. By providing this data digitally, the hotel can ensure that the information is always accessible and up-to-date, resulting in fewer phone calls to the front desk. Guests appreciate the convenience while the cost and handling of printed materials are reduced.
Convenient and Personalized Communication
- Schedule spa treatments
- Order room service
- Make dinner reservations
- Arrange transportation
Guest Messaging
Integration with several third-party communication platforms, allows hotels to add direct guest messaging in the app – available through the entire guest journey. It allows members of the hotel staff to quickly respond to inquiries and service requests. Instead of calling the front desk, guests can quickly receive answers via chat. Guests also like using the messaging service to schedule spa treatments, order room service, make dinner reservations and arrange for transportation.
Convenient and Personalized Communication
- Schedule spa treatments
- Order room service
- Make dinner reservations
- Arrange transportation
Customizable Content and Branding
Zaplox Mobile Key App allows you to begin the storytelling and the hotel experience long before the guests arrive to your hotel. By using colors, images, and a branding that represent who you truly are – you give guests a taste of what they can expect of their stay, while also supporting the overall hotel experience by communicating a coherent brand promise.
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A Hotelier’s Handbook to Contactless Guest Solutions
Discover the advantages of an end-to-end digital guest journey – download Zaplox’s new e-book A Hotelier’s Handbook to Contactless Guest Solutions today.
Zaplox Administrative Portal for Mobile Key App
In the heart of Zaplox’s guest solutions is the Zaplox administrative portal, where hoteliers issue mobile keys,
create and customize content for the mobile guest app and send direct messages to guests.
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Dashboard
An overview of the hotel’s mobile keys, guest activities, promotions and sales.
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Offer & Promotions
Create and manage all your promotions and offers for your app here.
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User Profile Management
Create and assign user profiles for the hotel’s front desk staff with different levels of access to the portal
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Offers & Promotions
Create and manage all your promotions and offers for your app here.
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Mobile Key Manager
Issue and manage mobile keys.
Premium 1:
Arrival lists are imported from the PMS.
Premium 2 & 3:
The mobile key is automatically issued when the guests checks in via the Zaplox app.
✓ Issue and manage mobile keys
✓ Create and publish app content
✓ Manage and launch promotions
✓ Get a snapshot of the operation
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