Zaplox AB (publ) (“Zaplox”), which offers hotels and casinos a contact-free mobile guest journey for a safe and engaging guest experience, announced that the partnership with Agilysys has generated a contract with the Seneca Gaming Corporation, which initially will implement the mobile keys solution at two of its properties, including the Allegany Casino & Hotel with 419 rooms and Seneca Niagara Resort & Casino with 604 rooms, both located in upstate New York.
According to new agreement, which includes 1,017 rooms, Zaplox mobile key solution will be integrated with Agilysys’ mobile guest app rGuest Express Mobile, which provides a mobile guest journey with seamless integration with the hotel’s PMS from Agilysys and locks from ASSA ABLOY Global Solutions.
With Zaplox mobile keys, the Seneca Gaming Corporation can provide a digital alternative to the traditional check-in and checkout experience that usually involves waiting in line to get a key from the front desk. Through the use of the new app, guests will be able to bypass the crowds and go directly to their room, using their phone for contact-free check-in and as a mobile key to unlock the door. At departure, guests can use the same app to check out and the mobile key automatically stops working after checkout.
Guest safety is a top priority in the hotel industry, and in light of the COVID-19 pandemic, hotels and casinos are turning to mobile technology to reduce in-person contact and offer contactless/touch-free alternatives. The contact-free mobile guest journey allows hotels to live up to the guests’ expectations on safety while still provide the high-quality service customers want.
“We are thrilled to partner with Agilysys once again and to deliver mobile keys to the Seneca Gaming Corporation. Our partnership with Agilysys continuous to generate new customer wins, particularly in the U.S. casino market, in which our solutions help build guest loyalty while maximizing the time guests spend on the casino floor,” says Even Frydenberg , CEO at Zaplox.
About Seneca Gaming Corporation
Seneca Gaming Corporation (SGC) is owned by Seneca Nation of Indians (Nation), which operates Seneca Resorts & Casinos, including three Class III Gaming and Resorts; Seneca Niagara Resort & Casino, Seneca Buffalo Creek Casino, and Seneca Allegany Resort & Casino and the award-winning Seneca Hickory Stick Golf Course in Lewiston, NY. The Seneca Resorts feature 20 restaurants, 12 bars, 5,200 slot machines, 140 table games and 2 award-winning AAA Four Diamond hotels with more than 1,000 luxurious rooms and suites. All hotels and casinos are open 24 hours a day, seven days a week and 365 days per year. Visit www.SenecaCasinos.com for more information.
Agilysys delivers innovative guest-centric technology solutions for gaming, hotels, resorts, cruise lines, corporate foodservice management, restaurants, universities, stadiums, and healthcare. Agilysys offers point-of-sale (POS), property management (PMS), inventory and procurement systems, payment solutions, and other related applications – managing the entire guest journey. Agilysys is known for its leadership in hospitality, its broad product offerings, and its customer-centric service. Agilysys operates across North America, Europe, Asia-Pacific, and India with corporate headquarters located in Alpharetta, GA. www.agilysys.com
Zaplox helps hotels and vacation home rentals to create a modern and profitable mobile guest experience. Zaplox is a market innovator of the contact-free mobile guest journey and mobile key services for the global hotel market. The company operates in Europe and North America and offers a turnkey platform for managing the guest’s hotel stay, improving the check-in and check-out process, and distributing mobile keys for the hotel rooms directly to guests’ mobile phones. Zaplox solutions allow hotels to add Zaplox functionality to their existing hotel app, or to launch their own app mobile app in a cost-effective way. In addition, Zaplox solutions save time and costs while providing hotels with a direct channel to communicate with the guests and the opportunity to generate additional revenue. Zaplox works with all major smartphone platforms and can support the hotel’s lock and property management system. The systems can replace or coexist with key cards and physical keys. Zaplox systems have been in commercial use since 201. Zaplox was founded in 2010 at IDEON Science Park in Lund, Sweden, and the Zaplox stock is listed on the NASDAQ First North Growth Market. www.zaplox.com.