Zaplox is founded
Zaplox is founded in Lund, Sweden and is the first company to develop a mobile key solution for use in hospitality.
Creator of the Mobile Guest Journey
Zaplox is a market innovator of the contact-free mobile guest journey and mobile key services for the global hotel market with a total market potential of approximately 20 million hotel rooms. Our mobile key solution has already been commercially deployed for 11 years.
Our Solutions
Zaplox is a leading provider of a contact-free mobile guest journey and mobile key services for hotels, casinos, and vacation home rentals. We offer a turnkey mobile platform, which includes a mobile guest app, that helps manage the entire guest journey – from booking to check-in/checkout with the ability for guests to communicate with staff during their entire stay – directly from the guest’s phone. Zaplox SDK and mobile key centric SDK enable hotels to add mobile check-in and mobile key functionality to the hotel’s existing guest app or the hotel can create their own customized guest app, using the Zaplox solution. As a complement to the app, Zaplox also offers a self-service kiosk solution for use in the hotel lobby. Zaplox works with all major smartphone platforms and has been integrated with leading PMS and lock systems.
Our Story
Zaplox was founded in 2010 at Ideon Science Park in Lund, Sweden and was the first company to leverage a mobile device as digital key for unlocking a hotel room door. We are a team of experienced people with roots in hospitality and technology. Our passion is to help hotels create a safe and personalized guest journey with the support of cutting edge technology. Our company is publicly traded on the Nasdaq First North Growth Market and our team members reside both in Europe and the USA.
Meet the Leadership Team
Meet Zaplox’s management team led by the company’s CEO, Tess Mattisson, and the company’s board members, headed up by Jonas Edelswärd, as chairman of the board.
Zaplox Partner Network
A Mobile Guest Journey Expert and Innovator
1st mobile key innovator
Zaplox was the world’s first company to develop a mobile key solution
11 years
Zaplox’s mobile key has been in commercial use for over a decade now
6.5 million guest nights
Zaplox’s mobile key has been used for 6.5 million hotel nights
Zaplox Milestones
11 years exciting years of developing and selling mobile key solutions to hotels, casinos, and resorts around the world
2010
2011
The first major customer win
Zaplox signs the first major agreement with SkiStar, a leading ski resort operator in Northern Europe
2011
2012
SkiStar completes rollout
The first rollout of mobile keys is successfully completed at one of the SkiStar resorts
2015
Zaplox opens USA office & achieves Oracle Gold Partner status
Zaplox opens the first sales office in North America
Zaplox achieves Oracle Hospitality Gold Partner status, validating the integration with Oracle OPERA.
2015
2016
Integration with leading lock systems
Zaplox becomes the first mobile key solution to integrate with Salto Systems and dormakaba locks and among the first to integrate with ASSA ABLOY
2017
Premiering on Nasdaq
Zaplox becomes a publicly traded company at Nasdaq First North Growth Market
Zaplox signs up the renowned Arp-Hansen Hotel Group in Denmark & SkiStar is expands the rollout
2017
2018
Ericsson license agreement & U.S. growth
After signing a patent license agreement with Ericsson, Zaplox gets the global rights for using mobile keys in hotel applications
Zaplox gains traction in the U.S. with Thunder Valley Resort (CA) and Arlo Hotels (NYC)
Zaplox partners with several European PMS vendors, including protel, VisBook and Via Software (Picasso)
2019
Partnership with Agilysys
Agilysys selects Zaplox’s mobile key SDK for Mobile rGuest Express
Zaplox continues to invest in the U.S. market, resulting in several new deals, including Pacifica Hotels (CA), Woodlands Resort (TX) & Smokey Mountain Resort (TN)
2019
2020
Contact-free solutions skyrocket
The demand for contact-free solutions skyrocket during the Covid-19 pandemic
Zaplox delivers contact-free mobile keys in partnership with Agilysys to two leading Las Vegas hotel and casinos with over 7,000 rooms
Alice partners with Zaplox to develop a guest app
Zaplox Unlocked Blog
Press releases
Zaplox and SALTO Systems unlock the digital guest experience at the Independent Hotel Show London, October 4-5, 20222022-10-04 - 14:42- Zaplox to Deliver Mobile Guest Journey to 25 PREM Group Properties Across Europe2022-08-19 - 09:00
- “Guests’ Digital Needs Compel Hotels to Reshape the Guest Experience”2022-06-28 - 17:07
