Premium 2 & 3
A custom-branded guest app that provides everything your hotel needs to deliver a turnkey mobile guest journey with contactless check-in, checkout, digital key, and mobile payment.
✓ Convenient – use your phone to check-in and unlock the room
✓ Contactless – no touching of key cards and less staff interaction
✓ Efficient – guests can skip the lines and go straight to their room
✓ Cost-saving – hotels can reduce the staff at the front desk
Whether it is a business trip or a family vacation, guests need to feel safe to travel again. Contact-free check-in with Zaplox’s mobile guest app is a good starting point. Guests can use their phone to check-in and skip the lines at the front desk. The app streamlines the check-in process while reducing physical interaction. Hotels are able to keep their staffing costs down and reassign staff to more revenue-generating tasks.
✓ Find the reservation
✓ Confirm guest details
✓ Accept terms and conditions
✓ Preauthorize payment
✓ Access the mobile key
Spend less money on printed materials and reduce the number of calls to the front desk by providing mobile access to information about the hotel amenities, restaurants, and things to do. Use Zaplox Portal to keep the hotel information updated in real-time.
✓ Mobile access to hotel information
✓ Promote amenities and activities
✓ Easy to update hotel information
✓ No cost for printed materials
Guests no longer need to stop at the front desk to return the keys or pay before leaving. Instead, the Zaplox Mobile Guest app reminds the guest when it is time to check out, and with a few clicks, the guest can review charges, pay, and check out.
✓ Convenient, contactless checkout
✓ Review charges and pay
✓ Deactivation of mobile key
✓ Less front desk staff needed
The dashboard provides a daily overview of the hotel’s issued mobile keys, guest activities, promotions and sales.
Create and manage all your promotions and offers for your app here.
– Add text and images and set time limits for your promotions
– Post your promotions to the app with the option to send push notifications
– Create upgrade offers based on the booked room type
– Segment target groups for more personalized offers that are based on the guest preferences in the PMS (only available for Premium 2 & 3)
– Support for the use of product codes (only available for Premium 2 & 3)
Create and assign user profiles for the hotel’s front desk staff with different levels of access to the portal
Create and manage all your promotions and offers for your app here.
– Add text and images and set time limits for your promotions
– Post your promotions to the app with the option to send push notifications
– Create upgrade offers based on the booked room type
– Segment target groups for more personalized offers that are based on the guest preferences in the PMS (only available for Premium 2 & 3)
– Support for the use of product codes (only available for Premium 2 & 3)
Issue and manage all mobile keys here.
Premium 1:
Arrival lists are imported from the PMS and the mobile key is issued from Zaplox Portal and distributed via the Mobile Key App.
Premium 2 & 3:
The mobile key is automatically issued when the guests checks in via the Zaplox app. If needed, the mobile key and additional keys connected to the same reservation, can be issued from the Zaplox portal.
In the heart of Zaplox’s guest solutions is the Zaplox administrative portal, where hoteliers issue mobile keys, create and customize content for the mobile guest app and send direct messages to guests.
✓ Issue, manage and share mobile keys
✓ Create and publish content for the app
✓ Manage and launch promotions
✓ Get a snapshot of your daily hotel operation
Download a data sheet to learn more or share with colleagues.
Arp-Hansen Hotel Group Expands Zaplox Partnership Through the Opening of Northern Europe’s Largest Hostel2021-06-08 - 20:03
Zaplox recruit’s hotel technology and industry expert Carson Booth to the board2021-06-02 - 11:23
Park Regis Birmingham Selects Zaplox Mobile Guest App for Contactless Check-in2021-05-18 - 05:17
