Zaplox AB (publ) (“Zaplox”), which offers hotels and casinos a contact-free mobile guest journey for a safe and engaging guest experience, announced that the company’s partnership with Agilysys has resulted in the deployment of Zaplox’s mobile key at seven more hotels with a total of 2,330 rooms.
During the third and fourth quarter of 2020, the partnership with Agilysys generated 20 new customer agreements with a total of 7,500 doors for Zaplox. The new properties bring the total number of doors up to almost 10,000.
The new properties include Turning Stone Resort Casino (797 rooms), Grand Casino Mille Lacs (500 rooms), Banff Center (389 rooms), Inn of the Mountain Gods Resort & Casino (273 rooms), Blue Water Resort & Casino (200 rooms), Santa Claran Hotel Casino (122 rooms), and Eddy’s Taproom Hotel (49 rooms).
The new deployments are planned to go live in the first quarter of 2021.
Agilysys uses Zaplox’s key-centric SDK to add mobile key functionality to its guest app rGuestâ Express Mobile, allowing guests to use their own phone to unlock the hotel room door. Zaplox Mobile Key integrates with BLE locks from dormakaba and ASSA ABLOY that are used at the properties.
The partnership between Agilysys and Zaplox enables a contactless mobile guest journey with contact-free check-in/checkout, mobile key, mobile access to hotel information, and the ability to communicate with guests directly through the app. As a result, guests spend less time waiting in line and more time gambling and enjoying the hotel’s amenities. Throughout the stay, guests have convenient access to the hotel’s services via the guest app.
The COVID-19 pandemic has accelerated the demand for a contact-free check-in and checkout process that supports social distancing and provides a touchless user experience. In addition to providing a safer hotel experience, the mobile guest journey also allows the hotels to streamline their operation while providing guests higher quality service, regardless of when and where the they need something.
“Despite that many hotels have been closed or operated with limited capacity in 2020, our partnership with Agilysys has resulted in many new hotel customers for Zaplox during this time,” says Even Frydenberg, interim CEO, Zaplox. “As hoteliers and casino operators plan for increased occupancy, resolving the guests’ safety concerns has become a key priority. Zaplox’s mobile key strengthens Agilysys’ mobile guest offering, especially in the U.S. casino market, where Agilysys has many of its 3,000 customers.”
Turning Stone Resort Casino (Verona, NYC)
Turning Stone Resort Casino, owned by Oneida Indian Nation is an award-winning destination with four hotels and a total of 797 rooms, two luxury spas, five golf courses, 20 restaurants and a 125,000 sqm Vegas-style casino, showrooms, and meeting and conference rooms and four nightclubs. Turning Stone has been named Best Countryside Hotel / Lodge 2019 by Conde Nast Johansens and the Best Gaming Resort in New York by Casino Player Magazine 2019, and Best in Golf 2020 by Northeast Golf Magazine. Turning Stone has also won the prestigious Forbes Four Star Award for The Lodge, Wildflowers, TS Steakhouse and Skana 2020. www.turningstone.com
Grand Casino Mille Lacs (Onamia, Minnesota)
Mille Lacs Hotel at Grand Casino Mille Lacs, in Onamia, Minnesota has been named the winner of TripAdvisor’s® 2014 Certificate of Excellence. The casino hotel has 500 rooms designed for comfort and convenience, pools, spa, award-winning restaurant Grand Northern Grill, shopping and more. The historic Mille Lacs Indian Museum Trading Post is a well-known tourist destination. www.grandcasinomn.com
Banff Centre for Arts and Creativity (Alberta, Canada)
The Banff Center for the Arts and Creativity, formerly known as The Banff Center, located in Banff, Alberta, was founded in 1933 as the Banff School of Drama. It offers art programs in performing arts and crafts as well as leadership training. On campus is the 389-room Lloyd Hall Hotel, which offers newly renovated hotel rooms and suites with access to fitness and leisure facilities. The hotel is on the side of Tunnel Mountain and only five minutes from downtown. www.banffcentre.ca/hotels
The Inn of the Mountain Gods Resort & Casino (Mescalero, New Mexico)
Situated high up, in the picturesque mountains of Mescalero, New Mexico The Inn of the Mountain Gods Resort & Casino welcomes guests with sweeping views of the snow-capped mountains, the lake, and a championship golf course. The 273 luxurious rooms and suites offer a wide range of activities and entertainment, many restaurants, 40,000 sqm of meeting space and a 38,000 sqm casino. www.innofthemountaingods.com
Blue Water Resort and Casino (Parker, Arizona)
Blue Water Resort and Casino is located on the banks of the Colorado River in Arizona. The hotel has 200 rooms and the resort has four restaurants, 17,000 sqm of meeting space, 3 bars, pools, and a 30,000 sqm casino with 500 slot machines, 8 game tables, a bingo room with 400 seats and 4 poker tables for Texas Hold’em. Blue Water Casino offers a vacation experience with a focus on water activities as it is located below Lake Havasu and just above Headgate Rock Dam. www.bluewaterfun.com
Santa Claran Hotel Casino (Española, New Mexico)
Called “The Friendliest Family Experience in New Mexico”, the Santa Claran Hotel Casino is an elegant hotel nestled in the northern New Mexico Española Valley overlooking the Sangre de Cristo Mountains. It has authentic Spanish and Native American atmosphere with 122 rooms, including 19 suites, casino and restaurants, as well as Black Mesa Golf Club, awarded 4 out of 5 stars by Golf Digest Magazine. www.santaclaran.com
The Eddy TapRoom Hotel (Golden, Colorado)
The Eddy Taproom & Hotel, with 49 rooms, is located at the Rocky Mountain Fire Brick Works, just outside of Denver at the foot of the mountains and is the ultimate starting point for hiking and excursions in the Rocky Mountains. https://www.theeddygolden.com