Zaplox AB (publ) (“Zaplox”), which offers hotels and casinos a contact-free mobile guest journey for a safe and engaging guest experience, announced that the company has signed several new hotel agreements together with Agilysys, including the 5-star Town Hall Hotel in London, which is the partnership’s first European customer. New agreements have also been signed with Grand Traverse Resort & Casino (Michigan), Turtle Creek Casino and Leelanau Sands Casino (Michigan), and Prairie Meadows Racetrack & Casino (Iowa). In addition,  Island Resort & Casino (Michigan), a Zaplox mobile key customer since 2020, is adding another 183 rooms with mobile as more rooms have been equipped with BLE locks.

In total, the six new agreements add up to a total of 1,081 rooms.

The delivery includes Zaplox Key-Centric SDK, which will add mobile key functionality to Agilysys’ guest app rGuest Express with integration to Agilysys PMS and lock systems from dormakaba and ASSA ABLOY Global Solutions.

Soon, hotel and casino guests at above referenced locations will be able to use their phones for check-in and checkout, and as a mobile key to unlock their hotel rooms. Furthermore, guests will have mobile access to hotel and casino information and they will also be able to take advantage of the hotel’s special offers that can be communicated in the new app.

“Town Hall Hotel in London is our first joint European customer together with Agilysys market and we see a great potential for our partnership in Europe. Agilysys has a large installed base in Europe, and as travel is starting to pick up again, we are experiencing a surge in the demand for our joint contactless guest solution,” says Even Frydenberg, CEO of Zaplox. “Following our success in the United States, the European market is an expected, next step in our partnership with Agilysys.”

The hotel industry is currently focused on guest safety, and hotels are looking for digital, contact-free options for check-in, checkout and payment and the joint offering with Agilysys is well positioned for both hotels and casinos, regardless of size and market.  The mobile guest journey offered by Zaplox and Agilysys means that hotel guests no longer have to wait in line to check in and check out, or to gain access to their hotel room key. The check-in/checkout process is handled directly in the hotel’s app and guests can instead spend more time in the casino or enjoy the hotel amenities.

“Our already successful partnership with Agilysys is now yielding another 1,081 rooms and five new customers. Our goal is to offer both guests and hotel and casino operators a smoother, safer and more efficient hotel experience, continues Even. “Together with Agilysys, we can deliver a very competitive mobile guest journey – with everything from reservation, check-in and checkout, mobile key and payment, fully integrated with Agilysys PMS, which is one of the leaders in the casino market.”

About Town Hall Hotel

The 5-star Town Hall Hotel & Apartments is located in London’s lively East End. The hotel offers spacious apartments, elegant hotel rooms and spectacular suites, as well as the popular Corner Room Restaurant. www.townhallhotel.com

About Leelanau Sands Casino, Grand Traverse Resort and Turtle Creek

Leelanau Sands Casino & Lodge, Turtle Creek Casino & Hotel and Grand Traverse Resort and Spa are owned and operated by the Grand Traverse Band of the Ottawa and Chippewa Indians, a federally recognized Native American tribe in northern Michigan, USA. The Grand Traverse Band of Ottawa and the Chippewa Indians are located in the northwestern part of the Michigan Lower Peninsula, 37 km north of Traverse City in Leelanau County.

www.grandtraverseresort.com

www.turtlecreekcasino.com

www.leelanausandscasino.com

About Prairie Meadows Racetrack & Casino

Prairie Meadows Racetrack Casino & Hotel is located approximately 20 minutes from Des Moines, Iowa. In addition to swimming pools, a gym, several award-winning restaurants and a casino with over 2,100 slot machines and 54 gaming tables. Horse racing is organized at Prairie Meadows Racetrack from April to October. www.prairiemeadows.com

About Island Resort & Casino

Island Resort & Casino is located in Michigan and is one of the Midwest’s largest golf, casino and entertainment facilities. Island Resort & Casino is owned and operated by the Hannahville Indian Community and offers a 400,000 sqm casino, several restaurants, spa, conference center and showroom as well as two award-winning golf courses; Sweet Grass and Sage Run Golf Club.

www.islandresortandcasino.com

 

For more information, please contact:

Even Frydenberg, CEO Zaplox
even.frydenberg@zaplox.com  Phone: +32 468 07 88 02
Alternatively: ir@zaplox.com

Certified Adviser

Svensk Kapitalmarknadsgransking AB
E-mail: ca@skmg.se  Phone: +46 11 32 30 732

Zaplox AB (publ) (“Zaplox”), which offers hotels and casinos a contact-free mobile guest journey for a safe and engaging guest experience, announced that award-winning Arlo Hotels has once again chosen Zaplox Mobile Guest App to offer a contact-free, mobile guest journey at Arlo Midtown with 489 rooms in the heart of New York City. The hotel is set to open in April of 2021.

At Arlo Midtown, Zaplox will be integrated with Oracle Opera PMS, dormakaba locks and Shift4 payment system. Hotel guests will be able to use the hotel’s custom branded app for contactless check-in, checkout and mobile payment, and they can use their own phone to unlock the hotel room door.

Arlo Midtown will be the third of Arlo Hotels’ properties to offer a mobile guest journey. Both Arlo SoHo with 325 rooms and Arlo NoMad with 249 rooms in New York City have been offering a mobile guest experience since their opening in 2018.

By offering a mobile guest app, Arlo Hotels can meet the modern hotel guest’s expectation of a contactless mobile guest journey while offering a future-ready, more personalized hotel experience.

“We are very proud that Arlo Hotels has trusted Zaplox to deliver a contactless mobile guest journey to yet another of its hotels,” says Even Frydenberg, CEO at Zaplox. “The new deployment at Arlo Midtown validates that Zaplox’s contactless guest solution is valuable to both the hotels and guests. From day one, Arlo Midtown will be able to offer a smooth and personal guest experience that aligns with the hotel’s focus on modern solutions and convenience.”

 

About Arlo Hotels

Arlo Hotels targets the urban hotel guest who is looking for a luxurious and stylish home experience away from home. With four boutique hotels in New York and Miami and two more on the way, the hotel chain delivers a convenient getaway for travelers in pursuit of local cultural and art experiences. Arlo Hotels is owned by Quadrum Global, a property development and investment company that has properties both in the USA and Europe. https://www.arlohotels.com

 

About Zaplox

Zaplox helps hotels and vacation home rentals to create a modern and profitable mobile guest experience. Zaplox is a market innovator of the contact-free mobile guest journey and mobile key services for the global hotel market. The company operates in Europe and North America. It offers a turnkey platform for managing the guest’s hotel stay, improving the check-in and check-out process, and distributing mobile keys for the hotel rooms directly to guests’ mobile phones. Zaplox Solutions allow hotels to add Zaplox functionality to their existing hotel app or to launch their own mobile app cost-effectively. In addition, Zaplox solutions save time and costs while providing hotels with a direct channel to communicate with the guests and generate additional revenue. Zaplox systems have been in commercial use since 2011. Founded in 2010 in Lund, Sweden. Zaplox is listed on the NASDAQ First North Growth Market.

 

For more information, please contact:

Even Frydenberg, Zaplox CEO
Email: even.frydenberg@zaplox.com
Phone: +32 468 07 88 02
Alternatively: ir@zaplox.com

Certified Adviser

Svensk Kapitalmarknadsgransking AB
Email: ca@skmg.se
Phone: +46 11 32 30 732

 

 

Zaplox AB (publ) (“Zaplox”), which offers hotels and casinos a contact-free mobile guest journey for a safe and engaging guest experience, announced that the company has signed agreements with three more hotels and casinos in the United States through the partnership with Agilysys. The agreements include; Fort Sill Apache Casino Hotel (500 rooms, Oklahoma), The Inn of the Mountain Gods Resort & Casino (273 rooms, New Mexico), and Grand Casino Mille Lacs (132 rooms, Minnesota). Zaplox key-centric SDKZaplox Key Centric SDK for mobile keys will be integrated with the Agilysys property management system and with lock systems from ASSA ABLOY Global Solutions and dormakaba. Once deployed, three casinos will be able to offer their guests the option of mobile check-in and checkout, mobile keys to open their hotel room, mobile access to special promotions and hotel and casino information – directly in their own guest app.

The successful partnership with Agilysys has already generated more than 20 new joint customer agreements since the latter part of 2020. The combination of the Agilysys rGuest Express guest app and Zaplox’s mobile keys, is an attractive solution for both new and existing Agilysys customers.

Because of the pandemic, guest safety has become a top priority in the hotel industry and hotel guests expect contactless, digital alternatives to the traditional in-person check-in experience. Consequently, the ability to offer a contactless guest journey has become a competitive advantage and hotels are looking at the mobile guest app as one way to make guests feel safe and increase bookings in a cost-efficient way.

The Zaplox and Agilysys solution has been adapted to meet the new demands for a contactless and personalized guest journey, which means that guests no longer have to wait in line to check in or get a room key. Instead, guests can save time and use the guest app to check in and checkout and they can use their phone as a mobile key, thus allowing them to spend more time in the casino and enjoy the hotel’s amenities. It also means that hotels can work more efficiently and reduce the front desk staff or reassign them to other revenue-generating services.

“We are very proud of our partnership with Agilysys, a company that shares our vision of a smoother, safer, and more efficient hotel stay. The Zaplox mobile key solution is an essential part of the mobile guest journey offered by Agilysys. Zaplox’s ability to deliver a guest journey that handles the entire guest flow – from reservation to checkout and payment – with integration with the industry’s most popular hotel systems, strengthens our market position and contributes to a large growth potential in the United States,” says Even Frydenberg, CEO at Zaplox.

About Inn of the Mountain Gods Resort & Casino

The Inn of the Mountain Estate Resort & Casino is beautifully located in the Mescalero Apache Reservation in Mescalero, New Mexico, USA. The hotel, which offers a total of 273 rooms, consists of a newly top-rated golf course, an exclusive spa resort and one of New Mexico’s best casinos. In the scenic surroundings, guests can explore everything from zipline tours and boating to award-winning restaurant experiences. The hotel is owned and operated by Mescalero Apache Tribe. https://innofthemountaingods.com

About Fort Sill Apache Casino Hotel

Apache Casino Hotel is a modern hotel with 132 rooms in Lawton, Southwest Oklahoma USA. With over 800 modern slot machines and a variety of table games, the hotel offers a full casino experience. The hotel facility also hosts a 16,000 sqm event space and a 10,000 sqm ballroom. The hotel is owned and operated by the Fort Sill Apache Tribe. https://www.apachecasinohotel.com/hotel/

About Grand Casino Mille Lacs

With its 500 rooms, the award-winning Grand Casino Mille Lacs is one of the largest casino hotels in Minnesota, USA. The hotel is a short walk from Lake Mille Lacs and offers, in addition to a large casino, a swimming pool, a 20-person jacuzzi, a games arcade and a nationally recognized event and congress center. The hotel is owned and operated by Mille Lacs Band of Ojibwe. https://grandcasinomn.com/lodging/grand-casino-mille-lacs-hotel/

 

For more information, please contact:

Even Frydenberg, Zaplox CEO
Email: even.frydenberg@zaplox.com
Phone: +32 468 07 88 02
Alternatively: ir@zaplox.com

Certified Adviser

Svensk Kapitalmarknadsgransking AB
Email: ca@skmg.se
Phone: +46 11 32 30 732

 

Zaplox AB (publ) (“Zaplox”), which offers hotels and casinos a contact-free mobile guest journey for a safe and engaging guest experience, announced that the company has signed an agreement to deploy Zaplox’s contactless kiosk solution at the Best Western Solhem Hotel and Best Western Strand Hotel with a total of 223 rooms in Visby, Sweden. According to the agreement, the two privately owned Best Western hotels will now be able to offer the convenience of contactless check-in and checkout via Zaplox Kiosk. In addition, guests will be able to use the kiosk to print their own key cards and look up information about the hotel. Zaplox Kiosk features a web-based touch interface with integration to the hotels’ property management system from VisBook and electronic locks from dormakaba.

With easy access to the Zaplox Kiosk in the hotel lobby, guests can skip the lines and manage their own check-in and checkout process. The kiosk, which has been customized and branded to align with the hotels’ brand, makes it easy for guests to print their own key cards by placing the card on an encoder next to the kiosk. After check-in, guests can go straight to their hotel room, thus avoiding close contact with the hotel staff and other guests. Not only does the Zaplox Kiosk meet the safety requirements for contactless check-in, but it also streamlines the check-in and checkout process by enabling guests to manage many of the steps themselves.

“We are proud to be able to offer the Best Western Strand Hotel and Best Western Solhem Hotel the opportunity to welcome guests in a safer and more efficient way. Zaplox’s kiosk solution enables the hotels to offer guests the benefits of a digital guest journey while reducing staffing costs and allowing staff to be reassigned to more revenue generating tasks. Today, guests expect hotels to offer smart and contactless solutions, regardless of the hotel size and destination,” says Even Frydenberg, CEO of Zaplox.

Best Western Strand Hotel

Best Western Strand Hotel is located in the heart of the World Heritage city of Visby in Sweden, surrounded by picturesque medieval buildings and cobble stone streets, only a stone’s throw from the Baltic Sea. The hotel, which is part of the international hotel chain, Best Western, offers 125 rooms and suites, a restaurant, a rooftop terrace, and a spa. www.strandhotel.se

Best Western Solhem Hotel

Best Western Solhem Hotel Next to Visby’s well preserved city wall, you find the  Best Western Solhem Hotel. It is beautifully situated next to the Palisad Park, just around the corner from the Visby’s medieval city center. The hotel offers a total of 99 modern rooms in different categories, four conference rooms, and two dining rooms. www.solhemhotel.se

 

For more information, please contact:

Even Frydenberg, VD
Email: even.frydenberg@zaplox.com
or ir@zaplox.com
Phone: +32 468 07 88 02

Certified Adviser:
Svensk Kapitalmarknadsgransking AB
Email: ca@skmg.se
Phone: +46 11 32 30 732

Zaplox AB (publ) (“Zaplox”), which offers hotels and casinos a contact-free mobile guest journey for a safe and engaging guest experience, announced that the company’s partnership with Agilysys has resulted in another five major casinos and resorts investing in Zaplox’s mobile keys, which are included in Agilysys’ mobile guest solution rGuest® Express Mobile. The properties include Choctaw Casino, Shooting Star Casino, Win-River Resort & Casino, Northern Quest Casino and the PGA National Resort & Spa.

Initially, the agreements include a total of 794 rooms, but have the potential of 3,280 rooms as some are pilot projects and will only roll out the mobile key for use in a portion of the rooms in the first phase.

Zaplox’s key-centric SDK is integrated with Agilysys PMS and the properties’ lock systems from ASSA ABLOY Global Solutions and dormakaba.

The Agilysys and Zaplox partnership deliver a contactless mobile guest journey with mobile check-in/checkout and a mobile key, available directly on the guest’s phone. As a result, hotel guests can avoid the crowds in the lobby and go straight to their room, using their phone to unlock the door.

The COVID-19 pandemic has accelerated the demand for a contact-free, mobile alternative to the traditional check-in and check-out process, which normally takes place in the hotel lobby. It is the focus on guest safety and social distancing that is driving the demand for a contact-free mobile guest journey.

In addition to providing a safer hotel stay, the mobile guest journey also allows hotels to provide higher quality services, regardless of when and where the guest requests the information.

“We are very grateful that our partnership with Agilysys is accelerating and generating several new hotel agreements in the United States,” said Even Frydenberg, interim CEO of Zaplox. “The American hotel industry is undergoing a rapid transformation due to the Covid-19 pandemic and our companies’ joint offering helps hoteliers to comply with the new safety requirements. Zaplox’s mobile key strengthens Agilysys’ mobile guest solution, particularly in the U.S. casino market, where Agilysys has many customers.”

Some of the hotels listed in this press release will go live in the fourth quarter of 2020 and the other hotels are planning to go live in the first quarter of 2021.

Choctaw Casinos & Resorts (Oklahoma)
Choctaw Nation, the third largest Native American tribe, operates three casino resorts in Oklahoma. Choctaw Casino in Durant, the largest of the three, is an AAA Four Diamond resort with a total of 717 rooms with an ongoing expansion project that will add another 1,000 rooms in 2021. The casino has 4,000 slot machines, table games, bowling alley, arcade, cinema and more. The Choctaw Nation also operates Pocola Casino & Resort with 118 rooms and Grant Casino & Resort with 156 rooms. www.choctawcasinos.com

Shooting Star Casino (Minnesota)
Shooting Star Casino has 386 rooms in Mahnomen, Minnesota. The casino is owned and operated by White Earth Nation and features Las Vegas-style games, big concerts, award-winning restaurants, spas, shopping and almost 30,000 square feet of event and meeting space. www.starcasino.com

Win-River Casino (California)
Win-River Resort & Casino in Redding California is a Native American gaming resort & casino with 84 rooms and 81,000 square feet of casino space. www.winriver.com

Northern Quest Casino (Washington)

Northern Quest Resort & Casino with 250 rooms in Spokane, Washington is an AAA Four Diamond resort with a Forbes Travel Guide Four-star rating. It is owned and operated by the Kalispel Indian tribe and features an exclusive spa, a dozen restaurants and lounges, and the AAA Four Diamond Masselows Steakhouse. The resort is soon adding a new hotel wing with 200 additional rooms. www.northernquest.com

PGA National Resort & Spa (Florida)
PGA National Resort & Spa is a luxury resort with 369 rooms in the prestigious West Palm Beach. The resort has five championship 18-hole golf courses, of which the most famous; “The Champion”, has hosted both Ryder Cup and the PGA Championship. The resort also features a full-service spa and 19 tennis courts. www.pgaresort.com

About Agilysys
Agilysys has been a leader in hospitality software for more than 40 years, delivering innovative cloud-native SaaS-based and on-premise technology solutions for gaming, hotels, resorts and cruise, corporate foodservice management, restaurants, universities, healthcare, and sports and entertainment. Agilysys offers the most comprehensive software solutions in the industry, including point-of-sale (POS)property management (PMS)inventory and procurementpayments, and related applications, to manage the entire guest journey. Agilysys is known for its leadership in hospitality, its broad modern product offerings and its customer-centric service. Some of the largest hospitality companies around the world use Agilysys solutions to help improve guest loyalty, drive revenue growth and increase operational efficiencies. Agilysys operates across the Americas, Europe, the Middle East, Africa, Asia-Pacific, and India with headquarters located in Alpharetta, GA. For more information visit Agilysys.com.

About Zaplox
Zaplox helps hotels and vacation home rentals to create a modern and profitable mobile guest experience. Zaplox is a market innovator of the contact-free mobile guest journey and mobile key services for the global hotel market. The company operates in Europe and North America and offers a turnkey platform for managing the guest’s hotel stay, improving the check-in and check-out process, and distributing mobile keys for the hotel rooms directly to guests’ mobile phones. Zaplox solutions allow hotels to add Zaplox functionality to their existing hotel app, or to launch their own app mobile app in a cost-effective way. In addition, Zaplox solutions save time and costs while providing hotels with a direct channel to communicate with the guests and the opportunity to generate additional revenue. Zaplox works with all major smartphone platforms and can support the hotel’s lock and property management system. The systems can replace or coexist with key cards and physical keys. Zaplox systems have been in commercial use since 201. Zaplox was founded in 2010 at IDEON Science Park in Lund, Sweden, and the Zaplox stock is listed on the NASDAQ First North Growth Market. www.zaplox.com.

For more information:
Even Frydenberg, interim CEO and board member, Zaplox
email: even.frydenberg@zaplox.com or ir@zaplox.com
Phone: +32 468 07 88 02
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Partnership with Agilysys results in yet another premium U.S. casino deploying mobile keys based on Zaplox SDK

Mobile keys to provide contact-free check-in as guests return post Covid-19.

Zaplox AB (publ) (“Zaplox”), which offers hotels and casinos a contact-free mobile guest journey for a safe and engaging guest experience, announced that the company would deliver mobile keys to Prairie Band Casino & Resort with 495 rooms located in Mayetta, Kansas in partnership with Agilysys. Zaplox’s SDK is integrated with the Agilysys PMS and the dormakaba lock system used by the casino.

The agreement with Prairie Band Casino & Resort is created in partnership with Agilysys, which is one of the leading providers of property management systems for hotel, casinos and resorts in North America. Zaplox’s SDK is part of Agilysys’ mobile guest solution rGuest® Express Mobile, in which Agilysys leverages Zaplox’s unique expertise and platform to deliver mobile keys as part of its mobile guest journey.

Prairie Band Casino & Resort can now offer guests a contactless mobile check-in and checkout experience with a mobile key that allows guests to go directly to their room and open the door with their phone, throughout their stay. Hotel guests can avoid crowding in line with other guests to check in and get a key. Whereas the hotel can be more efficient with it resources and provide more revenue-generating services such as dinner, spa and golf reservations – directly in the app, at times when guests are more receptive to the offers.

“Our strong partnership with Agilysys has generated yet another agreement with a highly reputable casino in USA. Zaplox contactless mobile solutions are customized for resorts and casinos that want guests to spend more time gaming and less time waiting in line to check in and get their key. Because of the ongoing Covid-19 pandemic, contact-free, digital solutions that increase guest safety have become a priority in order to minimize spread of infection. The contact-free mobile guest journey with mobile keys, provided by Zaplox and Agilysys, ensures that hotels, such as Prairie Band Casino & Resort, can offer guests a safer stay “, says Magnus Friberg, CEO, Zaplox AB

According to the partner agreement between Agilysys and Zaplox, a mobile key order is generated to Zaplox every time Agilysys signs a new customer contract for rGuest Express Mobile. Once the order is received, Zaplox invoices a start-up fee and an ongoing monthly fee per door is added once the solution is in operation. The Prairie Band Casino & Resort is forecasted at approximately SEK 650,000 if the mobile key solution remains in full operation for seven years (which is an average lifespan of a hotel lock). The agreement does not have any guaranteed volume or revenue levels.

Om Prairie Band Casino & Resort
Prairie Band Casino & Resort, located in Mayetta, Kansas is a native American casino, owned by the Prairie Band Potawatomi Nation. The hotel has 5 restaurants, 3 bars/lounges, conference center and a 35,000 square meter casino with 1,200 slot machines, bingo hall, and table games open 24 hours per day. The hotel also offers indoor and outdoor pools, gym, saunas, spa, and award-winning golf course and gambling rooms with virtual golf. Fore more information, visit www.prairieband.com.

About Agilysys

Agilysys delivers innovative guest-centric technology solutions for gaming, hotels, resorts, cruise lines, corporate foodservice management, restaurants, universities, stadiums, and healthcare. Agilysys offers point-of-sale (POS), property management (PMS), inventory and procurement systems, payment solutions, and other related applications – managing the entire guest journey. Agilysys is known for its leadership in hospitality, its broad product offerings, and its customer-centric service. Agilysys operates across North America, Europe, Asia-Pacific, and India with corporate headquarters located in Alpharetta, GA.

For more information, please contact:
Magnus Friberg, CEO
Email: magnus.friberg@zaplox.com
Phone: +46 706 58 07 60

About Zaplox
Zaplox helps hotels and vacation home rentals to create a modern and profitable mobile guest experience. Zaplox is a market innovator of the contact-free mobile guest journey and mobile key services for the global hotel market. The company operates in Europe and North America and offers a turnkey platform for managing the guest’s hotel stay, improving the check-in and check-out process, and distributing mobile keys for the hotel rooms directly to guests’ mobile phones. Zaplox solutions allow hotels to add Zaplox functionality to their existing hotel app, or to launch their own app mobile app in a cost-effective way. In addition, Zaplox offers a self-service kiosk solution that helps deliver a frictionless guest journey. Zaplox solutions save time and costs while providing hotels with a direct channel to communicate with the guests and the opportunity to generate additional revenue. Zaplox works with all major smartphone platforms and can support the hotel’s lock and property management system. The systems can replace or coexist with key cards and physical keys. Zaplox systems have been in commercial use since 2011 and have helped deliver more than 3.5 million guest nights. Zaplox was founded in 2010 at IDEON Science Park in Lund, Sweden, and the company has offices in Europe and the United States. The Zaplox stock is listed on the NASDAQ First North Growth Market. www.zaplox.com.

Guests staying at the Smokey Mountain Resorts hotels Country Cascade Water Park Resort (236 rooms) and the Resort at Governors Crossing (225 rooms) will be able to enjoy the conveniences of a mobile guest journey, allowing them to use their phone to check-in, unlock the door, checkout, review and pay their hotel bill –directly via the hotel app delivered by Zaplox. Guests will also be able to book their next stay in the same app.

In addition to a mobile guest journey, both hotels will also offer the option to check-in and encode a key card via Zaplox self-service kiosk in the hotel lobby. The kiosk can also be used to look up general hotel information, and at checkout, guests can use the kiosk to review and pay for the hotel bill.

By offering the choice of the mobile app and the self-service kiosk, guests staying at the Smoky Mountain Resorts can choose how and when they want to check-in and engage with the hotel, and even better, they can skip the lines at the front desk.

Zaplox ‘s solutions have been fully integrated with the hotel’s property management system, Maestro PMS from Northwind as well as with the lock systems from dormakaba and SALTO systems. In addition, Zaplox has also been integrated with the Shift4 payment system to enable payment processing via the app and kiosk.

“We are excited that the Smoky Mountain Resorts is partnering with Zaplox for its digital guest journey. Resorts are looking to provide guests with more options to deliver a smoother check-in experience, and the combination of a mobile guest app and self-service kiosk is in high demand. It allows guests to skip the lines and go straight to their room while reducing the pressure on the front desk. When guests are able to access hotel services at their own convenience, it will have a positive impact on the guest satisfaction and it also frees up the hotel staff to focus on revenue-generating services”, says Magnus Friberg, CEO at Zaplox.

About Smoky Mountain Resorts
Smoky Mountain Resorts is a family-owned resort with three hotels and a total of 642 guest rooms, located in Pigeon Forge and Sevierville, Tennessee, USA. With over 40 years of experience in the hotel industry, Smoky Mountain Resorts offers both economic and luxury accommodations with easy access to popular attractions like Dollywood, Dollywood’s Splash Country, Dolly Parton’s Stampede Dinner & Show plus the Great Smoky Mountains National Park . Visit www.smokymountainresorts.com for more information.

For more information, please contact:
Magnus Friberg, CEO, Zaplox
Email: magnus.friberg@zaplox.com
Phone: +46 706 58 07 60
Alternative email: ir@zaplox.com

About Zaplox

The Zaplox hospitality platform delivers the conveniences of a mobile guest journey with mobile check-in/checkout, mobile key services and direct guest communication. The mobile guest journey platform includes a software development kit that enables hotels to add Zaplox functionality to their existing hotel app, and the Zaplox mobile app is a cost-efficient way for hotels to launch their own custom-branded app. In addition, Zaplox offers a kiosk solution for self-service that helps deliver a frictionless guest journey. The Zaplox solutions streamline the front desk operation while improving guest satisfaction. Zaplox was founded in 2011 and operates globally. Zaplox is listed on NASDAQ First North Growth Market. For more information, visit zaplox.com.